Duty Free Shop

This privacy statement explains the personal data we process when selling/purchasing in the Duty Free Shop. Other sales facilities at Sarajevo International Airport are not under our supervision. We recommend that you contact those stores directly for detailed information about the privacy policies of these stores.

What personal data do we process?

When shopping in a duty free shop (Duty Free Shop), your boarding pass will be scanned in order to collect basic information necessary for customs control and identification of passengers who have been issued a STEB bag (sealed security bags for packaging dangerous, objects, substances and substances).

The information that is collected in this process is: Passenger's first and last name, flight number and destination, and additional information about the purchase, such as the type of item, quantity, monetary value and information about the seller.

Why do we process this personal data?

Sarajevo International Airport collects a set of customer data for the purpose of customs control and identification of passengers who have been issued STEB bags for packing articles (disposable security bags for packing dangerous objects, substances and substances), in accordance with the legal obligations arising from the Law on Customs Policy of BiH, the BiH Civil Aviation Safety Program, and the Sarajevo International Airport Safety Program.

How long do we keep this personal data?

Information collected during the sales process in the duty-free store is kept for 7 days, after which it is deleted.

Who do we share this personal information with?

Information collected in the process of sales in the duty-free trade is not shared with third parties as part of regular business processes.